Terms & Conditions

Effective Date: 10/2/25
ATOZ Publisher – atozpublisher.com

1) Who we are & how these Terms work

These Terms cover your use of atozpublisher.com, any forms, client portals, and all services we provide (editing, design, typesetting, cover creation, ISBN setup, distribution setup, print coordination, and related work). By using our site or services, you agree to these Terms, our Privacy Policy, and our Refunds & Cancellations Policy.
Contact: legal@atozpublisher.com

2) Quotes, scope & onboarding

We’ll outline deliverables, timelines, and fees in writing. If you request changes after approving the quote, pricing may change. You’ll provide manuscripts, images, approvals, and timely feedback—delays on your end may extend timelines. Work starts once you approve the quote (e-sign is fine) and pay any required deposit.

3) Fees, invoicing, taxes & late payment

All prices are in USD. Sales tax is added when required. Invoices must be paid by the due date; late payments may incur reasonable admin or collection costs. For print or third-party fees (ISBNs, proofs, distribution charges, etc.), you authorize us to pass through those costs once you approve them.

4) Consumer rights

US consumer protection laws apply. If there’s a major failure, you may request a refund or cancellation; minor issues will be fixed within a reasonable timeframe. These Terms don’t limit any rights you legally can’t waive.

5) Cancellations, refunds & change-of-mind

Refunds and cancellations follow our Refunds & Cancellations Policy. Custom print orders and completed digital files generally can’t be returned for change-of-mind, but faults are still covered by your legal rights.

6) Approvals, proofs & production

We’ll send design/layout/cover proofs for your review. You’re responsible for checking spelling, layout, and legal clearances at each round. Once you approve final files or print proofs, we move ahead with production or distributor submission. Errors found after approval are your responsibility unless caused by us.

7) Third-party platforms & printers

We may help you set up or manage accounts with third-party platforms (KDP, IngramSpark, printers, e-book retailers, payment processors, file-transfer tools). You must follow their terms. We’re not responsible for outages, policy changes, pricing, or decisions made by third parties, though we’ll assist with escalations where reasonable.

8) Intellectual property (IP) & licences

You keep the copyright to your manuscript and anything you provide. You promise you own the material or have the needed permissions. After full payment, we transfer copyright for custom-created deliverables unless stated otherwise. We retain ownership of our templates, tools, and pre-existing materials. You grant us a revocable, non-exclusive licence to show your finished cover/interior in our portfolio; you can opt out anytime.

9) Author warranties & acceptable use

You confirm your content is legal and doesn’t infringe rights, defame anyone, break confidentiality, violate court orders, or include illegal/harmful material. We may pause or refuse projects that appear unlawful or risky.

10) Confidentiality & privacy

We keep your non-public project materials confidential and use them only to provide services. Personal data is handled per our Privacy Policy. You can opt out of marketing anytime.

11) Delivery of digital files & archiving

Final files are delivered via secure links or through your portal. Please download and back them up promptly. We’re not a long-term storage provider and may archive or delete working files after the stated retention period.

12) Disclaimers

We can’t guarantee acceptance by retailers/distributors or guarantee sales, rankings, reviews, or media outcomes. Timelines are estimates and may shift due to revisions, third-party issues, or events outside our control. We don’t provide legal or tax advice—get independent advice for permissions, defamation concerns, lyrics/quotes, and similar matters.

13) Liability

Nothing here limits rights you legally can’t waive. To the maximum extent allowed by US law, our total liability is limited to re-performing the services or covering the reasonable cost of having them re-done.

14) Indemnity

You agree to cover us for losses caused by your breach of these Terms, your content infringing rights or laws, or claims linked to materials you provided—except where caused by our negligence or breach.

15) E-signatures & digital approvals

Approvals and agreements may be completed electronically. We rely on reputable e-signature tools to verify approvals.

16) Force majeure

Neither party is liable for delays caused by events outside reasonable control (disasters, strikes, platform failures, major outages, etc.). Work resumes when possible.

17) Changes to these Terms

We may update these Terms to reflect legal or operational changes. The updated version takes effect once posted with a new effective date. If updates affect an ongoing project, we’ll let you know and seek agreement where required.

18) Governing law & venue

These Terms are governed by US law and the laws of the state where our main office is located. Courts in that state have non-exclusive jurisdiction.

19) Contact

Questions? Email us at legal@atozpublisher.com